Privacy Policy

Introduction

Welcome to https://professional-skin-care-consultations.storysurge.net (hereinafter referred to as “Professional Skin Care Consultations,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines the comprehensive approach we take to handle personal data, adhering to international standards and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy is applicable to all aspects of our online presence, including our website, mobile applications, online services, and products offered through https://professional-skin-care-consultations.storysurge.net. It covers how we collect, use, disclose, and protect personal information. However, please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. Each of these external entities has its own privacy policies governing their data handling practices.

Processing Activities

This Privacy Policy guides your interactions with us in the following scenarios:

Utilizing our applications and services as an authorized user.
Visiting our websites associated with this Privacy Statement.
Engaging with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

Account Information: Details required to set up and manage your user account, such as name, username, email address, and password.
Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
Financial Information: Financial records and banking information for processing payments.
Purchase Information: Details of products or services purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers, used for service delivery and analytics.
Location Data: Geographic location information provided by your device when you use our location-based services.
Feedback: Comments, reviews, and responses you provide to improve our products and services.
Social Media Information: Personal data obtained from social media platforms when users choose to log in via these platforms.
Product Information: Details about the products or services you interact with on our platform.

We collect this information through direct user input, automatic logging files, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your browsing experience and gather valuable insights for improvement. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to log in.
Preference: Cookies store settings and preferences to personalize your experience.
Analytics: Used by analytics platforms to track site usage and gather statistical data.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

The duration for which we retain personal data is governed by legal requirements and the purpose of collection. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable laws. This process ensures that your information is not retained beyond necessary periods.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

Employing encryption protocols for secure communication.
Engaging reputable third-party processors who adhere to strict data protection standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intentionally targeted at children under 18 years of age. We do not knowingly collect personal information from minors, and parents or legal guardians are encouraged to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking for the deletion of your data under certain circumstances.
Restriction: Limiting the use or processing of your data in specific situations.
Portability: Obtaining a copy of your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for legitimate interests.
Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.
Data Portability/Withdrawal of Consent: Ability to transfer or withdraw consent for data processing.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our Data Protection Officer:

Email: [email protected]
Mailing Address: [Provide Company Address]

We are committed to regularly reviewing and updating our Privacy Policy to reflect changes in our practices and legal requirements. Continuously using our services after such updates constitutes your consent to the revised policy.